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Extended Warranty
How to Buy?
Extended Warranty (2nd Year Protection) or 1 Year Screen Crack Protection Plan can be purchase via our website / retail outlets or contact
our hotline at 03-9281 8888 | 016-368 8675.
Warranty Policy
- 12 Months Extended Warranty Plan Terms & Conditions -
- Valid for all smartphones except Apple iPhone.
- Must register the device within 30 days from the date of purchase.
- Extended Warranty Plan will start from 13rd month after you purchase the smartphone or the initial warranty ends.
- Each imei number is applicable for ONE device only.
- Extended Warranty Plan is not transferrable to other device or monetary.
- Owner must present Extended Warranty Plan documentation and receipt during warranty claim.
- The Extended Warranty Plan policy is same as the initial warranty default terms & conditions.
- Failed registration is no entitle for warranty claim.
- Mobile 2 GO reserves the right to amend any of the above terms & conditions without prior notice.
- 12 Months Screen Crack Protection Plan Terms & Conditions -
- Valid for all smartphones except Apple iPhone.
- Must register the device within 30 days from the date of purchase.
- Screen Crack Protection Plan will start activate after the date of register.
- Each imei number is applicable for ONE device only.
- Screen Crack Protection Plan is not transferrable to other device or monetary.
- Owner must present Screen Crack Protection Plan documentation and receipt during warranty claim.
- The Screen Crack Protection Plan policy is same as the initial warranty default terms & conditions.
- Failed registration is no entitle for warranty claim.
- Mobile 2 GO reserves the right to amend any of the above terms & conditions without prior notice.
- We are Sorry! These are not covered by our warranty / extended warranty plans: -
- Physical, LCD and touch screen damage.
- Water or liquid damage.
- Unauthorized 3rd parties repair or modification.
- Sealed has been tempered or removed.
- Fail to present proof of Extended Warranty or Screen Cracked Protection Plan documentation and receipt.
- Device is protected by ANY ACCOUNT, like Apple ID, Google Account, Mi Account, Samsung Account and ETC...
Help Support
For more information, please call our hotline at
03-9281 8888 | 016-368 8675
Payment options
